{"id":583,"date":"2024-05-02T09:37:15","date_gmt":"2024-05-02T09:37:15","guid":{"rendered":"https:\/\/r7tw.com\/?page_id=583"},"modified":"2024-05-02T09:41:51","modified_gmt":"2024-05-02T09:41:51","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/r7tw.com\/ch\/return-and-refund-policy\/","title":{"rendered":"\u00a0RETURN AND REFUND POLICY\u00a0"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"583\" class=\"elementor elementor-583\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1de07d9 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"1de07d9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1cfeb99\" data-id=\"1cfeb99\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de3bba1 elementor-widget elementor-widget-spacer\" data-id=\"de3bba1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1bb62b elementor-widget elementor-widget-wd_text_block\" data-id=\"d1bb62b\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p2\">All products sold are NOT RETURN AND REFUNDABLE except for quality defective. If there is quality defective, kindly refer to the PRODUCT DEFECTS section below for new product shipment.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37571c9 elementor-widget elementor-widget-spacer\" data-id=\"37571c9\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-681be3d elementor-widget elementor-widget-heading\" data-id=\"681be3d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Product Defects<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a059b36 elementor-widget elementor-widget-wd_text_block\" data-id=\"a059b36\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p class=\"p2\"><span class=\"s1\"><span class=\"Apple-converted-space\">\u00a0<\/span><\/span>1.All parcel will be packed in courier flyer. If the parcel is not in good condition when you receive, please don\u2019t let the postman leave.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">2.Take a photo of your consignment note and the parcel.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">3.Don\u2019t sign to accept the parcel, ask the postman to return to us.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">4.Send us the photos and we will ship out a new parcel within two (2) working days.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">5.If you accidentally received the parcel and only found the defect products after you open the parcel<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">6.Take a photo of the defect product and send to our customer service<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">7.We will do compensate within two (2) working days.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">8.If you found that the product received isn\u2019t same with what you ordered<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">9.Take a photo of the defect product and send to our customer service<span class=\"Apple-converted-space\">\u00a0<\/span><\/p><p class=\"p2\">10.If we are shipping the wrong product to you, you can return back and we will send out the exact product to you within two (2) working days.<span class=\"Apple-converted-space\">\u00a0<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ceafd6 elementor-widget elementor-widget-spacer\" data-id=\"7ceafd6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>All products sold are NOT RETURN AND REFUNDABLE except for quality defective. If there is quality defective, kindly refer to<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-583","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/r7tw.com\/ch\/wp-json\/wp\/v2\/pages\/583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/r7tw.com\/ch\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/r7tw.com\/ch\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/r7tw.com\/ch\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/r7tw.com\/ch\/wp-json\/wp\/v2\/comments?post=583"}],"version-history":[{"count":7,"href":"https:\/\/r7tw.com\/ch\/wp-json\/wp\/v2\/pages\/583\/revisions"}],"predecessor-version":[{"id":590,"href":"https:\/\/r7tw.com\/ch\/wp-json\/wp\/v2\/pages\/583\/revisions\/590"}],"wp:attachment":[{"href":"https:\/\/r7tw.com\/ch\/wp-json\/wp\/v2\/media?parent=583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}